Claims, Compassion and Change: The Future of Workers' Comp With Greg Hamlin from Berkley Industrial Comp

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A New Way to Approach Workers' Compensation

In our latest episode of the InsurTech Geek podcast, we had the privilege of conversing with Greg Hamlin, Senior Vice President and Chief Claims Officer at Berkley Industrial Comp. The discussion revolved around the pivotal role of innovation and empathy in achieving successful outcomes within workers' compensation claims.

Greg's extensive journey in the workers' compensation insurance industry, coupled with his current role at Berkley Industrial Comp, provides a unique perspective on the evolving landscape of the sector. With over 18 years of experience, Greg shared insights into the transformative changes he has witnessed throughout his career.

Passionate about achieving optimal results through innovation and empathy, Greg delved into how this mindset influences his approach as the Chief Claims Officer. This passion extends beyond his role, as evident in his hosting of Berkley Industrial Comp's podcast.

During our conversation, Greg highlighted some of the significant insights and lessons gleaned from these podcast discussions. From the empathetic resolution model to the role of wearable technology in post-injury recovery, the episode explored various aspects critical to the future of workers' compensation.

Greg Hamlin's foresight into the evolving role of technology and automation in the industry provided a glimpse into the future. He emphasized the growing importance of communication skills in a landscape where technology is set to eliminate repetitive tasks.

Keep Geeking out with us as we continue exploring the transformative trends in the insurance industry. #WorkersComp #InsuranceInnovation #InsurTechGeek

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Connect with Greg Hamlin