Making Insurance Simple, Proactive, And Personal

With Brian Gaab from CSAA Insurance Group

Brian Gaab from CSAA Insurance Group shares his expertise and insights on making insurance simple, proactive and personal. Learn tips and tricks on how the strategic implementation of new technologies is disrupting the traditional insurance landscape.

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A Pivotal Moment for the Industry

Welcome to another episode of the InsurTechGeek Podcast! Prepare to embark on an exciting journey deep into the heart of InsurTech.

In this exciting episode of the InsurTechGeek Podcast, our hosts James Benham and Rob Galbraith interview Brian Gaab from CSAA Insurance Group.

Brian Gaab starts the interview by speaking about his career and how he ended up in insurance. When he starts talking about the current situation of the industry, he does a quick recap of insurance history but pitches in a very strong statement. “It’s a pivotal moment for the industry” according to Brian Gaab

“The assets that underline the insurance policies have changed substantially and the insurance policies need to change accordingly.” He believes it’s a fascinating time to be in our industry.

Although technology has not met expectations -cars had to be fully autonomous in 2018 according to industry predictions-, the future is bright.

Brian says that even though the environment has changed, the potential of technology for the industry is unparalleled.

He discusses with James and Rob how much the trends in the auto insurance industry are migrating towards faster and more customized conditions depending on the client.

He emphasizes that customer preferences around mobility are always changing. He states that insurance today is structured in hard lines -personal and commercial- so as a solution to address the needs of new mobility companies they created a product -Mobilitas- for the subscription vehicle market. His conclusions point to a customer-centric future in insurance.

As the industry changes and technology feeds that change, there will be new forms of insurance and customer-centric policies to answer to the unique needs of each customer. .

Tune in to listen to the episode on Spotify, Apple Podcast, iHeart Radio or watch it on Youtube.

Enjoy the ride & Geek Out!