How Technology Helps Drive Better Rehabilitation Outcomes

In this episode of the InsurTech Geek Podcast, hosts James Benham and Rob Galbraith talk with Greg Nichols, EVP at SPNet Clinical Solutions, about a transformative shift in workers’ compensation. Greg shares how his experience in physical therapy, combined with data-driven insights, is reshaping rehabilitation for injured workers. This episode delves into the evolving role of technology in workers’ comp, balancing innovation with the need to stay focused on patient care.

Greg’s journey from treating individual patients to developing large-scale solutions has given him a unique perspective on how technology can impact recovery. While digital tools like AI and data analytics have immense potential, Greg emphasizes that workers’ comp should always prioritize the human element. He describes the delicate balance between leveraging advanced data insights and preserving the personal connection that’s so essential in physical therapy.

One of the key points Greg discusses is how comprehensive data can help improve outcomes and shorten the recovery cycle for injured workers. He shares his excitement about SPNet’s recent partnership with MedRisk, which combines the largest physical medicine network in the U.S. with robust medical bill review capabilities. This partnership, he explains, creates one of the largest data repositories in the industry—an invaluable resource for enhancing patient care while managing costs effectively.

For anyone interested in the intersection of healthcare, technology, and workers’ compensation, this episode offers a fresh perspective. Greg’s passion for improving the workers’ comp experience, from claim initiation to recovery, highlights the potential of technology to support—not replace—the essential human touch.

Explore how Greg and his team are transforming workers’ comp with innovative, people-centered solutions. Listen now to gain insights into the future of rehabilitation, where technology enhances care without losing sight of the human touch.